Enhanced Richa Infosystems' Operations with Robust Web-Based Inventory Control and Customer Support

The Client has been developing technologically advanced products, solutions and services to increase business productivity as well as change the old education methods.

Business Needs

The client was looking for the efficient solution to manage the inventory and customer service. Previously there was no proper system implemented. Majority of the works are handled using manually on paper. There was no proper inventory management system implemented.

Environment

Business Challenges

Solution

  • Implemented the proper inventory system by understanding the exact requirement from the client and create the custom-made application, which is managing their inventory, the complete customer relationship life cycle and after sales support and services.
  • Modules implemented- inventory, CRM, sales order purchase order proforma invoices analytical dashboard, after sales support and service.
  • Result

  • All the inventories are efficiently managed, and client can get complete track of what's going on with the inventory.
  • The system is web-based application so it can be viewed and accessed by the registered user of the application from anywhere anytime. Client can have all the related information real time.
  • The improvement in the customer services and faster execution.
  • Outcome

  • All the inventories are efficiently managed, and client can get complete track of what's going on with the inventory.
  • The system is web-based application so it can be viewed and accessed by the registered user of the application from anywhere anytime. Client can have all the related information real time.
  • The improvement in the customer services and faster execution.
  • Taming the Beast: Master Business Process Intelligence in SAP S/4 HANA

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