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SAP Gold Partner • AMS Certified

SAP Application Management Services (AMS)

Expert SAP support that keeps your systems running smoothly, your users productive, and your
business operations uninterrupted. Comprehensive application management for all SAP deployment
models—on-premise, cloud-managed, and hybrid environments.

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SAP Partner AWS Partner Google Cloud Partner Workato Partner Snowflake Partner
24/7
Expert Support
99.9%
System Availability
100%
SAP Certified
15+
Years Experience
Supporting All SAP Deployment Models — Whether you manage your own infrastructure, leverage cloud-managed services, or operate in a hybrid environment, our AMS adapts to your specific needs.
The KloudData Advantage

Expert SAP Support, Tailored to Your Environment

As an SAP Gold Partner with 15+ years of experience, we deliver application management services that ensure system stability, optimize performance, and enable continuous improvement—regardless of your SAP deployment model.

Proactive System Monitoring

Continuous monitoring with automated alerts detects and resolves issues before they impact your business operations.

  • 24/7 system health monitoring
  • Performance optimization
  • Automated incident alerts
  • Preventive maintenance planning

Cost-Effective Operations

Optimize your SAP investment through efficient resource utilization, license management, and process automation.

  • License optimization reviews
  • Process automation opportunities
  • Performance tuning
  • Flexible pricing models

100% Certified Experts

Access to SAP-certified functional and technical consultants with deep expertise across multiple industries and deployment models.

  • SAP Gold Partner certified team
  • Average 10+ years SAP experience
  • Cross-industry expertise
  • Dedicated account management
15+
Years in Business
100+
SAP Certified Consultants
6-12
Months to Go-Live
98%
Client Satisfaction
Service Portfolio

Comprehensive SAP Support Services

From incident resolution to strategic enhancements, our AMS covers every aspect of your SAP operations—adapted to your specific deployment model.

Incident & Problem Management

Rapid resolution of system issues with guaranteed SLAs and 24/7 support availability.

  • Priority-based ticket management
  • Root cause analysis
  • Emergency support hotline
  • Detailed incident documentation
24/7 AvailableSLA-Driven

Change & Release Management

Controlled implementation of system changes with minimal business disruption.

  • Change request processing
  • Testing coordination & validation
  • Release planning & execution
  • Rollback procedures
ITIL FrameworkRisk Management

Functional Application Support

Expert support for your SAP business processes and functional configurations.

  • Business process optimization
  • Configuration management
  • User training & enablement
  • Report development
Process ExpertUser-Focused

Technical Infrastructure Support

Expert management of technical infrastructure for on-premise and private cloud deployments.

  • Basis administration
  • System upgrades & patching
  • Performance tuning
  • Database management
On-PremisePrivate Cloud

Cloud-Managed Environment Support

Specialized support for cloud-managed SAP deployments focusing on application layer optimization.

  • Application layer management
  • Integration monitoring
  • Business process enhancement
  • User experience optimization
Cloud-ManagedApplication Focus

System Enhancements & Innovation

Continuous improvement of your SAP systems to drive business value.

  • Custom development
  • Process optimization
  • Integration development
  • Fiori/UI5 applications
InnovationROI-Driven

Security & Compliance

Protect your data and ensure regulatory compliance across all industries.

  • Security patch management
  • Role & authorization management
  • Compliance monitoring
  • Audit support & documentation
Security FirstCompliance Ready

Integration & Interface Management

Ensure seamless data flow between SAP and external systems.

  • Interface monitoring & support
  • Integration troubleshooting
  • EDI/API management
  • Third-party system connectivity
Hybrid LandscapeReal-Time
All Deployment Models

Flexible Support for Your SAP Environment

Our AMS services adapt to your specific deployment model, ensuring you receive the right level of support regardless of how your SAP systems are hosted.

On-Premise & Private Cloud Deployments

Comprehensive support including infrastructure management, system administration, upgrades, and performance optimization for self-managed environments.

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  • Full Basis administration & system management
  • Upgrade planning & execution
  • Infrastructure optimization
  • Database administration
  • Custom sizing & performance tuning

Cloud-Managed Service Model

Focused support for cloud-managed deployments where infrastructure is vendor-managed, emphasizing application optimization and business process excellence.

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  • Application layer optimization
  • Business process enhancement
  • Integration & extension management
  • Change management & testing
  • User adoption & training

Hybrid Environments

Seamless support across mixed deployment models, managing complex integrations and ensuring consistent user experience.

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  • Cross-system integration management
  • Unified monitoring & reporting
  • Coordinated change management
  • Data consistency & synchronization

Migration & Transformation Support

Expert guidance as you transition between deployment models or upgrade to newer SAP versions.

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  • Deployment model assessment
  • Migration planning & execution
  • Post-migration stabilization
  • Hyperscaler support (AWS, GCP, Azure)
Flexible Pricing

Service Tiers Tailored to Your Needs

Choose the right level of support for your organization. All tiers include certified consultants and flexible engagement models.

Essential

Foundation Support

Core incident management and system support for stable SAP environments.

  • 24/7 system monitoring
  • Business hours support (8x5)
  • Incident management & resolution
  • Monthly system health reports
  • Email & phone support
  • Quarterly business reviews
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Most Popular
Professional

Complete Support

Comprehensive management with proactive optimization and system enhancements.

  • 24/7 monitoring & support
  • Proactive performance optimization
  • Change & release management
  • Dedicated account manager
  • Monthly enhancement hours included
  • Priority incident response (<2hr)
  • Root cause analysis & prevention
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Enterprise

Strategic Partnership

Full managed services with strategic consulting and innovation support.

  • All Professional features
  • Dedicated support team
  • Strategic roadmap planning
  • System optimization assessments
  • Custom development hours included
  • Executive advisory sessions
  • Flexible resource augmentation
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Industry Experience

Cross-Industry SAP Expertise

Our consultants bring deep experience across multiple industries, understanding your unique business processes, compliance requirements, and operational challenges.

Manufacturing

Discrete and process manufacturing, supply chain optimization, quality management, and compliance.

Life Sciences

Pharmaceutical, biotech, medical devices with FDA compliance and validation expertise.

Aerospace & Defense

Complex manufacturing, ITAR/EAR compliance, AS9100 quality standards, and project-based operations.

Distribution & Wholesale

Order management, warehouse operations, pricing strategies, and customer portals.

Professional Services

Project accounting, resource management, time tracking, and billing systems.

High-Tech & Electronics

Complex BOM management, engineering change management, and configure-to-order processes.

Why KloudData

What Sets Us Apart

Deployment Model Agnostic

Whether you're on-premise, cloud-managed, or hybrid, we adapt our services to your specific environment and provide the right level of support.

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  • Support for all SAP deployment models
  • Seamless transitions between models
  • Hyperscaler expertise (AWS, GCP, Azure)
  • Hybrid landscape management

SAP Gold Partner

As an SAP Gold Partner with PCoE certification, we maintain the highest standards of expertise and have direct access to SAP resources.

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  • Gold Partner with PCoE certification
  • Direct SAP escalation channels
  • Access to early release information
  • Continuous certification program

Seamless Transition Process

Our proven transition methodology ensures zero disruption when moving from your current support model to KloudData AMS.

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  • 30-60 day structured transition
  • Knowledge transfer workshops
  • Shadow support period
  • Comprehensive documentation

Flexible Engagement Models

Multiple commercial models that align with your business objectives and scale with your needs.

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  • Fixed monthly retainer
  • Time & materials
  • Dedicated team model
  • Hybrid engagement options
Free Assessment

Discover Your SAP Optimization Potential

Our complimentary assessment identifies immediate opportunities to improve system performance, reduce operational costs, and enhance user satisfaction.

Migration Assessment

What's Included:

  • Current SAP landscape review
  • Performance & stability analysis
  • Support model evaluation
  • Security & compliance assessment
  • Optimization opportunities report
  • Customized AMS recommendations
Request Free Assessment

No obligation • Delivered within 5-7 business days

Ready to Elevate Your SAP Operations?

Join enterprise clients across multiple industries who trust KloudData to manage their mission-critical SAP systems with expertise and care.

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