Privacy Policy
Effective Date: February 2026
1. Information We Collect
Information You Provide Directly
When you complete a form on our website, request a consultation, or contact us, we collect the following information:
| Data Type | Purpose |
|---|---|
| Name (First and Last) | To personalize communications and identify you |
| Business Email Address | To respond to inquiries and send relevant information |
| Company Name | To understand your organizational context |
| Job Title | To tailor communications to your role |
| Topics of Interest | To provide relevant information and resources |
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and navigation patterns
- Referring website or source
2. How We Use Your Information
We use the information we collect for the following business purposes:
- Respond to Inquiries: To follow up on your requests for information, consultations, or assessments related to SAP solutions and services.
- Provide Relevant Content: To send you whitepapers, case studies, industry insights, and other resources aligned with your stated interests.
- Improve Our Services: To analyze how visitors use our website and identify opportunities to enhance user experience.
- Marketing Communications: To send periodic emails about our services, industry trends, and events that may be relevant to your role. You may opt out at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
- Marketing Partners: With our content syndication partners (such as Informa TechTarget) solely for the purpose of delivering the resources you requested. These partners are contractually bound to use your data only for fulfilling the request.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any changes to how your information is handled.
Third-Party Content
Some resources available on our site may be curated from third-party publishers. When you download such content, your information may be shared with the content partner as indicated at the point of collection.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain lead and inquiry data for up to 24 months from your last interaction with us, after which it is securely deleted or anonymized.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
- Portability: Request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand visitor behavior and improve our website.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
KloudData operates in the United States with offices in the San Francisco Bay Area, Maryland, and a global delivery center in India. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our facilities or service providers are located. We take steps to ensure that your data receives adequate protection in accordance with applicable law.
9. Children's Privacy
Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. We encourage you to review this policy periodically.
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.
To exercise your California privacy rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us: