mobile Field Service Engineer (mFSE)

Overview

KloudData's mFSE App Maximizes the Productivity & Effectiveness of Your Field Service Engineers

Field service engineers are faced with increasingly complex tasks and customers with high service level expectations. By using mFSE, you can now give your field engineers mobile access to job assignments, scheduling, inventory status, work order history and more from your SAP systems.

KloudData’s mFSE app delivers remarkable improvements in field equipment servicing, thereby increasing the rate of problem resolution and customer satisfaction. mFSE connects to SAP ERP and extracts service order data that it then serves up in an intuitive, easy-to-consume format to field engineers, whenever and wherever they may need it.

Deploy mobile apps for your field service engineers so that you can:

  • Improve efficiency
  • Increase customer satisfaction
  • Modernize processes & increase conformity